Have your child stand on a piece of paper with their heel against a wall, maintaining a natural standing posture.

Use a pen to mark the tip of the longest toe and measure the distance from the heel to the longest toe.

Compare the measurement with the children's shoe size chart to find the correct size.

Monday - Thursday: 7:45 am - 5:30 pm

Friday: 7:45 am - 4:30 pm

Email: funcooplus@gmail.com

Orders placed before 10:30 am will usually ship out that same business day. Orders placed after 10:30 am will usually ship out the following business day, Monday - Friday.Orders placed on Friday, Saturday, Sunday, and Holidays are not processed until the following business day.

Same time in Europe

To process a return, please use the following steps:Sign into your account on our websiteYou may start a return from the 'Order History' page or the 'Exchanges & Returns' pageChoose the order which has the returning item(s)Click on the item(s), choose whether you are returning for a Refund or an Exchange, and the reason for the returnHit 'Submit' and then 'Next'Choose the return shipping method and hit 'Next'Review your Return Summary and hit 'Submit'Success! Your return information has been submitted into our system. Make sure to click 'Print Label' if you chose that return method

Outside of customer service hours, there is a limited window to cancel your order. Please sign into your account, select your order, and click the Cancel icon. You are not able to make an edit to an order. Please review your order and order confirmation email carefully to ensure it is correct.During customer service hours, there is a limited window to cancel or make edits to an order. Please reach out to our Customer Care team as soon as possible.

Send a message to funcooplus@gmail.com